Contact

One address for everything: contact@ndxer.com. Support, billing questions, abuse reports, and requests from hostname owners all land in the same inbox, which is read by the same people, which is why there is only one of them.

If you are writing about something that went wrong, include the request ID. It appears on every error page and in the X-Request-ID header of every response, and it is the difference between "a lookup failed" and a log line we can actually find.

We aim to acknowledge abuse reports within three business days.